Your safety is our greatest value, in relation to covid-19 we have introduced additional safety and hygiene rules. They meet the guidelines announced by the Ministry of Development and the Chief Sanitary Inspector, as well as the obligations imposed by the Regulation of the Council of Ministers.
We hope that the implemented rules will ensure you a safe stay at our facility.
Guests of the facility are asked to read the current rules of using the facility's offer posted on the premises, resulting from government regulations. We also ask you to respect the epidemiological rigor.
You can find current information on covid-19 in the lobby at the main entrance and on the TV sets in the apartments, restaurant and entrance B.
In case of disturbing symptoms (fever, cough, shortness of breath) during your stay or up to two weeks after your departure, please contact the reception urgently (phone no.: +48 75 769 38 54 e-mail.: recepcja@czarnykamien.com). In the event of clear signs of illness, the Guest will not be admitted to the premises of the facility.
Reception
1 guest at the reception
keeping social distance min. 1.5 m
reception is separated from guests by a transparent board
minimum service time while maintaining comprehensive service
access to disinfectants for guests
hand disinfection prior to the check-in process
regular disinfection of public surfaces (including: reception desk, payment terminals)
we recommend non-cash payments
regular disinfection of apartment cards
airing and disinfecting the hall and the reception area
newspapers and reusable items have been removed from the lobby
Apartments
overall airing (min. 15 minutes) cleaning and disinfection with professional agents (including, for example, countertops, door handles, telephone, remote control, kitchenette equipment) takes place after each departure and in exceptional situations, individually agreed
we encourage guests to air the apartments during their stay
during cleaning (due to comprehensive disinfection) only properly secured floor service employeesmay be in the apartment
guides and regulations are available at the reception desk or in electronic form
cleaning workers use protective masks and one-time gloves, disposed of after each cleaning
the use of hotel blow dryers in bathrooms is prohibited
Public spaces
we provide dispensers with disinfectant liquid
we regularly air and disinfect
germicidal soaps in the restrooms
instructions for washing hands in each restroom and at each dispenser
a regulation to cover the nose and mouth in common areas
current disinfection of the elevator, restrooms and handrails in the staircases in the common areas
please keep a social distance, minimum 1.5 m
Restaurant
disinfectant dispensers at the entrance to the restaurant
we provide our guests with disposable gloves for using the buffets
we provide our guests with every second table, 1.5 m away
our guests are asked to keep a social distance of min. 1.5 m
we encourage our guests to make non-cash settlements, the payment terminals are disinfected after each use
we disinfect tables and bar tops on an ongoing basis
